About the desk

Jiwa Dispatch is small on purpose. Three people write everything on this site, and all three answer to the same rule: a platform's claim about itself is never printed as a finding of ours.

The site exists because of a mismatch that anyone can see once it is pointed out. A trading app can reach millions of people in a week through advertising, and yet the same app can be impossible to identify in an afternoon of searching. Advertising is cheap and instant; the paperwork that would let you hold someone responsible is neither. We work in the space between those two facts.

What we publish

Short files, called dispatches, each covering one platform name. They record the promotional claims, the search for an operating company, the search for a licence, the question of who would hold the money, and the checks a reader can run alone. They end in a word, not a score.

We also keep the standing pages: how we check, why you might or might not trust us, and the legal notices. Those change less often than the dispatches but they are maintained rather than left to rot, and the date at the top of each page is real.

Who writes here

Thea Marsland, desk editor. Thea decides what gets filed and what stays in drafts. She reads every dispatch before it is published looking for a specific failure: a sentence that started life as marketing copy and quietly became a statement of fact. She also writes and maintains the standing pages.

Callum Aitkenhead, registers correspondent. Callum runs the register work: company databases, supervisory registers, warning lists, and the slow business of confirming that a name in an advert and a name in a filing are the same entity. When a dispatch says a search returned nothing, Callum is the person who ran it and who can say exactly which database and on what date.

Rina Okonkwo, consumer desk writer. Rina writes the part of a dispatch that concerns the reader rather than the brand: what the sign up flow asks for, what happens to a phone number after a form is submitted, what a withdrawal request actually involves, and which pressure tactics are common enough to plan for in advance.

Each dispatch carries the name of the person who wrote it. Corrections are made under the same name.

What we are not

We are not regulators, we hold no supervisory power, and nothing on this site is a warning issued by an authority. We are not investment advisers and we are not permitted to tell anyone what to buy, sell or hold. We are not a complaints service and we cannot recover anyone's money.

We are also not a review farm. There are no star ratings here, no top ten tables sorted by who pays the most, and no page that exists purely to rank for a brand name with nothing under the headline.

The rules we work under

Nothing gets invented. Not a licence number, not a company name, not a country of registration, not a founding date, not a fee, not a minimum deposit, not a user count, not an app store rating, not a quotation from a user, not a celebrity endorsement. If we have not read it in a primary source, it does not appear.

Absence is reported as absence. A blank register result means the name is not on that register on that date, nothing more.

Everything carries a date. A dispatch is a snapshot of what the record showed when we looked, and in this category the record can change in a fortnight.

Corrections are published rather than quietly patched. If we get something wrong, the page says what changed and when.

Getting in touch

The desk reads everything sent to [email protected]. Documents, register extracts, correspondence with a platform and first hand accounts of a withdrawal process are all useful, and all get checked against a primary source before anything appears on the site. The contact page explains what to include so that a message can actually be acted on.